In the developing technological world, WhatsApp is not only the messenger app for talking with friends and family. Businesses are also increasingly using WhatsApp to connect with their customers on their favourite channel. They use the WhatsApp API service to connect billions of customers at a time. 98% of people in today’s world open their messenger apps several times per day. Because it’s already part of their daily lives.
The WhatsApp Business API allows companies to securely message their customers directly within the WhatsApp messaging platform. It is the easiest and most convenient way for your customers to stay in touch with your business updates. The WhatsApp Business API allows medium and large businesses to get in touch with their customers worldwide. If your customer travels internationally, you can easily communicate with them via Whatsapp.
In this process, your account will be verified by WhatsApp and add a green tick next to your name as proof of authenticity. A verification adds more trust in your customer communication. It provides a branded business profile. This allows consumers to immediately know who they are chatting with or receiving messages from. It also supports images, documents, audio, stickers, and video files along with text messages and notification templates.
With the Whatsapp API Service You can easily communicate with your customers through session messages and template messages.
One of the unique features of the WhatsApp Business API is the “service window.” Messages sent by customers are always free. You only have 24 hours to answer an incoming request.
That is, the WhatsApp Business API enables businesses to respond to customers on the platform for free for up to 24 hours. After 24 hours, it will be charged.
This will allow you to automate your service process by sending out predefined messages. It provides a selection of pre-approved template messages for common service communication.
The WhatsApp Business API is one of the most advanced and intelligent messaging platforms that has inbuilt notifications, conversation with chatbots, and live agent support to provide a seamless user experience to its users.
The Adlinks Platform allows you to automate conversations with your customers to progress them in sales and provide timely responses to their queries. We provide a verified Whatsapp API service. The Adlinks Technologies platform offers a simple and secure way for businesses to reach, connect, and engage with billions of people through the WhatsApp Business API. With the Whatsapp Business API, it is possible to create digital transformation and rich, personalised communication to direct your business growth.