Drive conversations | Carry out transactions | Send notifications
The WhatsApp API enables you to connect with your customers to share information, answer questions, address concerns and complaints, and even send auto-notifications and alerts. It’s specially designed for businesses that want to take advantage of it to improve their sales and boost their customer support. With this API, companies can easily introduce WhatsApp into their systems. Then they can provide the best possible customer care in multiple ways. With the WhatsApp API service, you can enable customers to initiate a conversation with you anytime, anywhere.
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What is WhatsApp Business API
You will be aware that WhatsApp is the world’s largest messaging platform of choice for over 1.5 billion people in 180 countries and over 400 million in India.
Now you can utilize the ability to connect easily through the simple, fast, and convenient messaging for your business communication and marketing with WhatsApp Business API which can be customized for your needs and purposes by Adlinks.
Why you need WhatsApp Business Solutions
With the help of WhatsApp Business, you can achieve swift and seamless interaction with your customers. It is a great way to converse with current and prospective customers, provide information, and prompt them to take decisions in your favor. WhatsApp Business has been specifically designed for small businesses and companies. We work constantly to deliver the most efficient and optimized solution for you. By integrating your business communication requirements with WhatsApp Business – you will be able to significantly scale up engagement with customers and serve them better.
What is in WhatsApp Business API
| WhatsApp Notification Campaign | Campaign Analytics |
| Catalog Messages for WhatsApp | WhatsApp Business Solution |
| WhatsApp Automation | WhatsApp Business Messenger |
| One-Way Notifications: You can send to customer’s phone numbers and text messages with templated messages. Customers can choose and narrow down their options. They can make bookings, get booking confirmations, get notified on upcoming appointments, and get notifications on deliveries of products, services, or payment received. | Answer to Queries: You can answer all the issues about a product or service that the customer may have. You can clarify their concerns and what they can do or not do with a product or service. |
| Accept Bookings: You can do a lot of transactions like the schedule or reschedule delivery of a product, take travel booking details, send and accept invitations, accept and confirm appointments, and much more. | Two-Way Communication: With WhatsApp Business, you achieve a two-way communication that is instantaneous. You can chat and respond to the customer. |
| Retrieve Information: You can track items, check product warranty details, get information | Send Notifications: You can send notifications for tracking delivery, expiry of policy, account summary, etc |
Benefits of WhatsApp API Service
- Easily connect with your customers through WhatsApp
- Enrich your customer interactions.
- Global reach without barriers.
- Support in native languages
- Able to respond to customers within 24 hours.
- Create a chatbot for sending out automated notifications and FAQs with Key
- create a business branded presence on WhatsApp
- API with high performance – 100% message delivery
- Full transparency on any account activation step.
- Allowing multiple users to sign in to the dashboard at once.
- Permitting third-party software integration
- Sending programmatic responses to customers’ queries
- Providing verification of an official business account via a green checkmark
- Tracking of performance and key metrics
WHAT’SAPP API PROCESS
Why Adlinks Technologies
You need the right technology partner to make your marketing on WhatsApp Business clear and structured. The Adlinks Platform allows you to automate conversations with your customers to progress them in sales and provide timely responses to their queries. Our technical expertise will help you design the right communication and elicit the responses that you require to carry out any task. Adlinks Technologies also makes it easier for your customers to reply to you with response options they can select right within the WhatsApp chat. We set up template messages for you to notify your customers with important updates. Adlinks technologies provide a WhatsApp API with a superior customer experience, including real-time communications, faster response times, and smarter resolutions. We work constantly to deliver the most efficient and optimised solution for you. By integrating your business communication requirements with WhatsApp Business, you will be able to significantly scale up engagement with customers and serve them better.
- We will help you reduce your Time to Market.
- Our WhatsApp Deployment Team has expertise and experience in dealing with numerous clients. They can offer you the best solutions and ideas.
- We will ensure uptime and reduce redundancy.
- We will monitor and ensure security and data privacy issues.
