Is WhatsApp marketing legal in India?

Whatsapp Business API is one of the most effective business tools in the present digital marketing world. Right now, WhatsApp is working directly with a few hundred businesses on the business API, focusing on organisations that specialise in customer communications. Choosing the right platform to connect with your customers is crucial. The Whatsapp Business API is a more advanced solution for your business communication. The WhatsApp Business API allows medium and large businesses to get in touch with their customers worldwide. As the world’s most popular messenger app and with end-to-end encryption, WhatsApp has become the most powerful channel for customer communication as well.

Is WhatsApp marketing legal in India?

Using WhatsApp for marketing, promotion, or sending bulk messages without the approval of WhatsApp is a violation of WhatsApp’s terms and conditions. If any individual or business is found to be using WhatsApp to send unsolicited marketing messages to large numbers of people without getting WhatsApp’s consent, their WhatsApp account may be blocked or banned for further use. The Facebook-owned messaging platform has so far banned millions of accounts and continues to do so for violating the company’s terms of service.

Whatsapp can ban your number and take you to court if you send bulk messages using unapproved apps or software.

How does Whatsapp ban the numbers that are against the Whatsapp regulations?

  1. Whatsapp bans numbers that send bulk messages without the permission of the app.
  2. Whatsapp keeps looking for phone numbers and IP addresses that have already been banned for suspicious behaviour. Such accounts are prevented from creating new accounts.
  3. Track and ban automated bots that send messages without initiating a conversation with the recipient.
  4. Ban WhatsApp accounts that add thousands of users by creating bulk groups in a short space of time.

How can businesses send bulk messages on WhatsApp without getting banned?

To keep personal and business messaging separate, the company has launched two different platforms—the WhatsApp app and the WhatsApp Business API. These platforms are built to help marketers, start-ups, businesses, and companies manage customer interactions at scale.

Whatsapp Business API

For medium-to-larger companies, WhatsApp launched the WhatsApp Business API. Since it’s an API, there is no app needed to start the communication. All it requires is to integrate the WhatsApp Business API into their business software. With the WhatsApp Business API, you can create a business profile.

The Whatsapp Business API allows you to communicate with your customers in their WhatsApp flows by starting the conversation on your website or through Facebook Click-to-WhatsApp ads.

With the WhatsApp Business API Platform, businesses can achieve the following benefits:

  • Build a business profile.

With the WhatsApp Business API, you can create a business profile.

  • Customer support.

Respond to your customers where they want to reach you.

  • Engage customers with notifications.

Send people important information related to your new service, product launching, new policies, etc.

With the Whatsapp Business API, you can create more leads and provide information about your business more professionally to your clients. Adlinks is one of the leading digital marketing solutions providers and we can assist you in connecting with your valuable customers.

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