What customers of today expect the most is the ease of doing business and convenience. They need convenience in communicating with the business or service provider so as to make informed decisions. Customers do not want to wait through cumbersome services with distracted and unresponsive customer staff mumbling on the phone.
They expect the same speed and intensity of response that they are familiar with while communicating with their friends and family on social media. Now customers can be kept happy with simple, fast and convenient messaging through WhatsApp.
India is one of the countries with the largest number of WhatsApp user’s community with over 400 million actively using it on a daily basis. It is undoubtedly the world’s largest messaging channel. It is the platform of choice for 1.5 billion people across 180 countries too.
Imagine how you could leverage the power and scale of WhatsApp to engage and serve customers anytime, anywhere across your service area and from everywhere else. This vast potential of Whatsapp can be utilized for your business through reliable customization of WhatsApp Business API through Adlinks.
How can I add customer service on WhatsApp?
Now you can access the power of seamless interactions with your customer through WhatsApp. It is the WhatsApp Business solution that facilitates this and it can be customized with the help of Adlinks to best serve your interests. This is a solution specifically designed to meet the requirements of businesses, especially small businesses and establishments. So, if you are a service provider, a showroom, a school, a workshop, a tailoring shop, a hospital, a lawyer’s office – whatever be your business, WhatsApp Business can be customized for your need through Adlinks.
Why Adlinks is best for WhatsApp Business customization?
Adlinks utilizes the most efficient and convenient solutions for clients. The customization enables the client to scale up their engagement with customers and enhances their ability to engage with their customers. They can engage in two-way communication with their customers and clients on a 24×7 basis seamlessly. There is continuity of information and details can be transmitted in multiple media formats including visuals, interactive screens, voice messages and video.